Look over our FAQ
Look through the categories of topics, above, to see if these answer your question.
Send us an email Fill out our Contact form and it will be automatically entered into our trouble ticket system. If you don't hear back from us as soon as you wish, we are probably helping other customers. We do monitor the ticketing system after normal business hours and weekends for emergencies.
Give us a call Call us during office hours – Press 1 for an immediate connection to a real person in Technical Support. If you call after hours, Press 1 for Technical Support and your voice message will be automatically entered into our tracking system. We do monitor the ticketing system after normal business hours and weekends and will call back in emergency situations.
Drop by our office
You can come by our office during business hours. Our office is located across the street from the historic Nevada City Theater. We are located on the second floor with entry from the back of the building on Commercial Street. You may often park on Broad Street, then walk through the breezway between buildings to the back of the building where signs clearly identify our office. There is also a convenient public parking lot off Commercial Street.
Please use this guide to set up your computer, smartphone or tablet with Pop3 or IMAP email settings.