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Auburn California Internet Service Provider
July 24, 2014
California Internet Service Provider

December 22, 2012
How to Set up Your New Tablet for Wireless Access and Spiral Internet Email

If you have dial-up service, your tablet will not be able to connect to the Internet. Call us at (530) 478-9822 for broadband Internet options at your location.

Tablets

Apple iPad, iPad Mini, and iPhone
Amazon Kindle Fire
Barnes & Noble Nook HD / HD+
Google Nexus 10 and Nexus 7

If you receive a Windows Surface tablet, we are unable to provide settings at this time. For now, go to Microsoft's Surface support page.



iPad, iPad Mini, and iPhone

Before you can receive email, you have to get your iPad/iPhone ready to connect with your Internet access. Most Spiral users will have modems with WiFi built in (give us a call if you need to upgrade). If you haven't gotten your iPad/iPhone onto your wireless network yet, click here for Apple's instructions.

Step 1.
Make a note of your email settings. You will need to enter these later on. If you do not know your e-mail password, give our office a call at (530) 478-9822.

If you have an address ending in nccn.net:
Incoming Mail Server: pop3.nccn.net
Outgoing Mail Server: smtp.nccn.net
Username: The first part of your email address
(For example, if you are customer@nccn.net, your username is "customer")

If you have an address ending in sierraemail.com:
Incoming Mail Server: mail.sierraemail.com
Outgoing Mail Server: mail.sierraemail.com
Username: Your ENTIRE email address

If you have an address ending in spiralemail.com:
Incoming Mail Server: mail.spiralemail.com
Outgoing Mail Server: mail.spiralemail.com
Username: Your ENTIRE email address

If you have an address at a custom domain:
(Replace DOMAINNAME.COM with your domain name below.)
Incoming Mail Server: mail.DOMAINNAME.COM
Outgoing Mail Server: mail.DOMAINNAME.COM
Username: Your ENTIRE email address

Step 2.
From the main screen of your iPad/iPhone, tap on the "Mail" icon. It will go into account setup.

Step 3.
Scroll down and tap on "Other" at the bottom of the list.

Step 4.
Tap on "Add Mail Account".

Step 5.
Enter your name, your email address, and your password. Tap "Next" at the top right.

Step 6.
Choose whether you want IMAP or POP access:
IMAP means that you will always only see your most recent messages on this iPhone/iPad, and permanent copies will be stored on your computer.
POP means that permanent copies of your messages will be stored both on this iPhone/iPad and on your computer.
If you're not sure which one you want, tap on POP to use that.

Step 7.
On that same screen, a little bit further down will be the "Incoming Mail Server" section. Tap inside the "Host Name" line and type in the "Incoming Mail Server" information from Step 1. Tap inside the "User Name" line and type in the "Username" information from Step 1.

Step 8.
On that same screen, scroll down to the "Outgoing Mail Server" section. Tap inside the "Host Name" line and type in the "Outgoing Mail Server" information from Step 1. Tap inside the "User Name" line and type in the "Username" information from Step 1. Tap inside the "Password" line and type your password in.

Step 9.
Tap "Save" (or "Next") in the upper right. It will say "Verifying …" and check your server settings.

Step 9b.
If a box comes up saying "Cannot Verify Server Identity", tap on "Continue".

Step 10.
You're done with the settings! Any time you want to read or write email, press the button on your iPad/iPhone to go back to the main screen, then go back into the "Mail" program.

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Kindle Fire
Before you can receive email, you have to get your Kindle to connect with your Internet access. Most Spiral users will have modems with WiFi built in (give us a call if you need to upgrade). If you haven't gotten your Kindle onto your wireless network yet, you'll want to watch Amazon's video tutorial online.

Step 1.
Make a note of your email settings. You will need to enter these later on. If you do not know your e-mail password, give our office a call at (530) 478-9822.

If you have an address ending in nccn.net:
Incoming Mail Server: pop3.nccn.net
Outgoing Mail Server: smtp.nccn.net
Username: The first part of your email address
(For example, if you are customer@nccn.net, your username is "customer")

If you have an address ending in sierraemail.com:
Incoming Mail Server: mail.sierraemail.com
Outgoing Mail Server: mail.sierraemail.com
Username: Your ENTIRE email address

If you have an address ending in spiralemail.com:
Incoming Mail Server: mail.spiralemail.com
Outgoing Mail Server: mail.spiralemail.com
Username: Your ENTIRE email address

If you have an address at a custom domain:
(Replace DOMAINNAME.COM with your domain name below.)
Incoming Mail Server: mail.DOMAINNAME.COM
Outgoing Mail Server: mail.DOMAINNAME.COM
Username: Your ENTIRE email address

Step 2.
Tap on the "Apps" tab at the top, and then "Email."

Step 3.
Tap on "Start" to set up your email account, then choose "Other."

Step 4.
Tap on "Show Password" so you can review your password as you type it in. Then enter your email address and your password. Tap "Next".

Step 5.
Choose whether you want IMAP or POP access:
IMAP means that you will only see your most recent messages on your Kindle, and permanent copies will be stored on your computer.
POP means that permanent copies of your messages will be stored both on the Kindle and on your computer.
If you're not sure which one you want, tap on POP to use that.

Step 6.
On the next screen, change the settings to match the following:
Username - Your username from Step 1
POP3 Server/IMAP Server - Your Incoming Mail Server from Step 1
Security Type - None
Authentication Type - Plain
Port - This should be 110 (if you chose POP in Step 5) or 143 (if you chose IMAP in Step 5). If it is not one of those two numbers, re-check your other settings above.

Step 7.
On the next screen, change the settings to match the following:
SMTP Server - Your Outgoing Mail Server from Step 1
Security Type - None
Port - Change to 587
Require Sign-In - Add a checkmark
Username - Your username from Step 1
Password - Your password from Step 1

Step 8.
On the next screen, choose how often you want your Kindle Fire to automatically check for new email.
Any choice will work with Spiral's servers. Shorter times mean you will be notified of new messages more quickly. Longer times will use your Internet connection less often, and slightly reduce battery usage.

Step 9.
Type your name into the "Type your name" box, and then tap on "View your inbox" to finish with setup.

Step 10.
You're done with the settings! If you want to read or write email later on, tap on "Apps" at the top of the screen, then tap on the "Email" icon.

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Nook HD and HD+
Before you can receive email, you have to get your Nook to connect with your Internet access. Most Spiral users will have modems with WiFi built in (give us a call if you need to upgrade). If you haven't gotten your Nook onto your wireless network yet, you can follow Barnes & Noble's FAQs online.

Step 1.
Make a note of your email settings. You will need to enter these later on. If you do not know your e-mail password, give our office a call at (530) 478-9822.

If you have an address ending in nccn.net:
Incoming Mail Server: pop3.nccn.net
Outgoing Mail Server: smtp.nccn.net
Username: The first part of your email address
(For example, if you are customer@nccn.net, your username is "customer")

If you have an address ending in sierraemail.com:
Incoming Mail Server: mail.sierraemail.com
Outgoing Mail Server: mail.sierraemail.com
Username: Your ENTIRE email address

If you have an address ending in spiralemail.com:
Incoming Mail Server: mail.spiralemail.com
Outgoing Mail Server: mail.spiralemail.com
Username: Your ENTIRE email address

If you have an address at a custom domain:
(Replace DOMAINNAME.COM with your domain name below.)
Incoming Mail Server: mail.DOMAINNAME.COM
Outgoing Mail Server: mail.DOMAINNAME.COM
Username: Your ENTIRE email address

Step 2.
Tap on the "Apps" tab at the top, and then "Email."

Step 3.
Tap on "Show Password" so you can review your password as you type it in. Then enter your email address and your password. Tap "Manual Setup" (NOT "Next").

Step 4.
Choose whether you want POP or IMAP access, then tap "OK" to go to the next screen.
POP means that permanent copies of your messages will be stored both on the Nook and on your computer.
IMAP means that you will only see your most recent messages on your Nook, and permanent copies will be stored on your computer.
If you're not sure which one you want, tap on POP to use that.

Step 5.
On the next screen, change the settings to match the following:
Username - Your username from Step 1
POP3 Server/IMAP Server - Your Incoming Mail Server from Step 1
Security Type - None
Authentication Type - Plain
Port - This should be 110 (if you chose POP in Step 4) or 143 (if you chose IMAP in Step 4). If it is not one of those two numbers, re-check your other settings above.

Step 6.
On the next screen, change the settings to match the following:
SMTP Server - Your Outgoing Mail Server from Step 1
Security Type - None
Port - Change to 587
Require Sign-In - Add a checkmark
Username - Your username from Step 1
Password - Your password from Step 1

Step 7.
On the next screen, tap on "Email Checking Frequency", and choose how often you want your Nook to automatically check for new email.
Any choice will work with Spiral's servers. Shorter times mean you will be notified of new messages more quickly. Longer times will use your Internet connection less often, and slightly reduce battery usage.

Step 8.
Type your name into the "Email account name" box, and then tap on "Done" to finish with setup.

Step 10.
You're done with the settings! If you want to read or write email later on, tap on "Apps" at the top of the screen, then tap on the "Email" icon.

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Nexus 10 and Nexus 7
Before you can receive email, you have to get your Nexus tablet to connect with your Internet access. Most Spiral users will have modems with WiFi built in (give us a call if you need to upgrade). If you haven't gotten your Nexus onto your wireless network yet, you can follow Google's steps online.

Step 1.
Make a note of your email settings. You will need to enter these later on. If you do not know your e-mail password, give our office a call at (530) 478-9822.

If you have an address ending in nccn.net:
Incoming Mail Server: pop3.nccn.net
Outgoing Mail Server: smtp.nccn.net
Username: The first part of your email address
(For example, if you are customer@nccn.net, your username is "customer")

If you have an address ending in sierraemail.com:
Incoming Mail Server: mail.sierraemail.com
Outgoing Mail Server: mail.sierraemail.com
Username: Your ENTIRE email address

If you have an address ending in spiralemail.com:
Incoming Mail Server: mail.spiralemail.com
Outgoing Mail Server: mail.spiralemail.com
Username: Your ENTIRE email address

If you have an address at a custom domain:
(Replace DOMAINNAME.COM with your domain name below.)
Incoming Mail Server: mail.DOMAINNAME.COM
Outgoing Mail Server: mail.DOMAINNAME.COM
Username: Your ENTIRE email address

Step 2.
Tap on the "Home" icon at the bottom, then the "Grid" icon just above it to view all installed applications, and then on "Email."

Step 3.
Enter your email address and your password. Tap "Manual Setup".

Step 4.
Choose whether you want POP or IMAP access.
POP means that permanent copies of your messages will be stored both on the Nexus and on your computer.
IMAP means that you will only see your most recent messages on your Nexus, and permanent copies will be stored on your computer.
If you're not sure which one you want, tap on POP to use that.

Step 5.
On the next screen, change the settings to match the following:
Username - Your username from Step 1
POP3 Server/IMAP Server - Your Incoming Mail Server from Step 1
Security Type - None
Port - This should be 110 (if you chose POP in Step 4) or 143 (if you chose IMAP in Step 4). If it is not one of those two numbers, re-check your other settings above.

Step 6.
On the next screen, change the settings to match the following:
SMTP Server - Your Outgoing Mail Server from Step 1
Security Type - None
Port - Change to 587
Require Sign-In - Add a checkmark
Username - Your username from Step 1
Password - Your password from Step 1

Step 7.
On the next screen, tap on "Email Checking Frequency", and choose how often you want your Nexus to automatically check for new email.
Any choice will work with Spiral's servers. Shorter times mean you will be notified of new messages more quickly. Longer times will use your Internet connection less often, and slightly reduce battery usage.

Step 8.
Type your name into the "Your name" box, and then tap on "Done" to finish with setup.

Step 10.
You're done with the settings! If you want to read or write email later on, tap on the "Home" icon at the bottom, then the "Grid" icon just above it to view all installed applications, and then on "Email."

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