Welcome to Spiral Internet's web-based customer support. You can use the form below to submit a
question or comment, or e-mail us at firstname.lastname@example.org
You can also call us at (530) 478-9822, to speak with us during business hours or leave a voicemail.
We reply to each support request as soon as possible. If you don't hear back from us promptly during
business hours, we are probably helping other customers. (We do monitor our systems after-hours for
reports of large-scale outages; you can see our network status blog here.) Questions submitted after normal business hours or during a
weekend will be responded to on the following regular business day.
If you are inquiring about new DSL service, please note that an active landline telephone is required
for activation. If you do not yet have one, we can prequalify you for service by your street address.
Spiral offers DSL and fixed-point-wireless internet in Nevada County, California, and surrounding areas.
Please note that this form will be sent via normal e-mail and not encrypted, so do not include any
sensitive or confidential information.