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| What our customers say... |
“WOW, what excellent service, and so fast!! I could kick myself for not
realizing sooner that I had this problem. Thanks so much. This is a genuine benefit of doing business locally.”
~ Susan R., Grass Valley |
“You guys are great! You’re always courteous. You give excellent service, and you’re local. I wouldn't change for the world.”
~ Michael B., Nevada City |
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“From the beginning of my signing on as a customer, any time I called with a problem, I got to speak to an actual person almost immediately! And then, I was spoken to and walked through setting things right with respect, friendliness and real know-how. This is the reason that I am with Spiral today because I am an old and satisfied customer of NCCN. I have withstood the blandishments of the various sales promotions for the many years of our relationship, but upgraded to DSL with Spiral when it became available, and am very comfortable and happy with my Internet provider. Thanks for the years of out-of-the ordinary personal support service.”
~ Carol M., Penn Valley |
“We would like to let you know how much we appreciate having a local Internet Service Provider. On a number of occasions we have needed an answer to a technical question, or two, and you have always come through for us. In these high-tech times, with endless phone menus to work through, it is so refreshing to have a real person answer our call. If our call was not answered right away by you, someone was always quick to get back to us. Living in downtown Nevada City, we also love being able to walk into your office to pay our bill, being graciously greeted by your staff! Thank you for making us proud to support a locally-owned business, and keep up the great work!”
~ Harriet T. & Jerry C., Nevada City |
“This computer has never been this good. I can hardly believe how
much you have helped me. All my problems with this computer have been such a pain in my posterior for so long. I feel like a kid with a new toy. Thank you!!”
~ Bill W., Grass Valley |
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Nevada County Connected
Spiral owners, John and Chip, submitted a Federal broadband stimulus grant application in the summer of 2009 in cooperation with Gil Mathew of the Nevada County Economic Resource Council to build a wireless broadband infrastructure in the county. You can follow the progress here. |
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Lowest prices for Spiral DSL
high-speed Internet access for home or business!
with FREE Wi-Fi Wireless Internet Access in town
Our DSL Internet access comes with 2 hours daily of broadband wireless access in downtown Nevada City and Grass Valley at no extra charge courtesy of Full Moon WiFi. Spiral DSL prices are lower than AT&T’s. Spiral DSL Home as low as $22.95/mo. for 1.5 Mbps DSL, $27.95/mo. for 3.0 Mbps DSL, and $32.95/mo. for 6.0 Mbps DSL. Spiral DSL Business as low as $29.95/mo. for 1.5 Mbps DSL, $34.95/mo. for 3.0 Mbps DSL, and $49.95/mo. for 6.0 Mbps DSL. Plus you get local friendly technical support, no intrusive software installed on your computer, and the best spam filtering system around if you decide to use our email services. We offer DSL based on the location of your residence or business. Check your DSL availability first, then call us at 530-478-9822. We offer DSL service throughout California. |
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Accelerated Dial-up
with FREE Wi-Fi Wireless Internet Access
We just made your Dial-up Internet access a whole lot faster. We already provide accelerated access and virus protection at no extra charge. Now your account also gives you 2 hours daily of broadband wireless access in downtown Nevada City and Grass Valley courtesy of Full Moon WiFi. Total cost: still $14.95 per month for our Personal Dial-up service. Just bring your WiFi enabled laptop to town, stop in a local cafe for coffee or tea, breakfast or lunch, then log on when you need faster service. |
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Professional Web Site Hosting
Our background is web site design and development, so it’s natural that we offer a high-speed connection for your web site to reach the world. Set-up is easy, and we offer secure e-commerce, bulk e-mailing and co-location services as well, supporting MySQL, Apache, PHP, and ASP.net. Services start at $15.95 per month, which includes basic email service and our Barracuda spam filtering system, and our local friendly tech support. |
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Free Local Tech Support
Be aware, some of the so-called “cheap” Internet access providers charge up to $1.95 per minute to help you on the phone. We pride ourselves with our friendly, courteous, patient, and (yes) free technical support. Your computer isn’t always easy to navigate; and if you’re new to technology or just new to your computer software, it can be somewhat daunting. We take the time to help you with your email and Internet access. And we’re right here in downtown Nevada City. Call us at (530) 478-9822. We’ll answer. |
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Discounts for Non-Profits
When NCCN asked us to take over their customers in Spring of 2006, they did knowing that we would continue to offer discounted pricing for the over 200 non-profit organizations to which they provided services. And we still do – up to 55% savings on our services. |
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(530) 478-9822
416 Broad Street,
2nd Floor
in Nevada City
California 95959
Tech Support
Mon-Thu . 9am to 5pm
Fri . 9am to 4pm
Send an email
Office Hours
Mon-Thu . 9am to 5pm
Fri . 9am to 4pm |
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| Beware of email scam messages targeted at NCCN.net customers claming to be from NCCN.NET WEBMAIL SERVICES. These messages attempt to convince you to send your account information, including passwords, back to the email originator. Should you reply, the scammer will then send thousands of unsolicited emails from your account. Neither us nor your bank ever requests that passwords be sent vie email. So, never respond to these scam attempts. Ever. Just drop that email in the trash. |
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| We use the state-of-the-art Barracuda system for filtering spam plus other powerful “secret weapons”. Each day, our system filters between 500,000 and 1,000,000 emails before they reach our customers’ email boxes. And everything that you need to receive arrives on time. We do the hard work, and you can fine-tune the results. Simple. |
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The Union’s readers
voted us
Best of
Nevada County
2001 – 2005 |
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Comcast Cable won
in 2006 & 2007.
Our local business is
proud to be in such
good company.
The Union no longer
has our category. |
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